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Refund Policy

At First Auto Shop, we value your satisfaction with our products and services. If you are not completely satisfied with your purchase, this Refund Policy outlines the guidelines for requesting a refund. Please read the following terms and conditions carefully.

1. Eligibility for Refund:

  • You may request a refund if you meet the following criteria:
    • You have made a purchase from First Auto Shop.
    • Your request for a refund is made within 30 days of your purchase.

2. Refund Process:

  • To request a refund, please contact our customer support team by [email/phone] within the eligible time frame.
  • Provide the order number, details of the product, and the reason for your refund request.
  • Our customer support team will review your request and respond within a reasonable time.

3. Approved Refunds:

  • If your refund request is approved, we will initiate the refund process.
  • Refunds may be issued using the same payment method used for the original purchase. However, we reserve the right to issue refunds through alternative methods if necessary.

4. Non-Eligibility for Refund:

  • Refund requests made after 30 days of purchase will not be eligible for consideration.
  • Products damaged or altered by the customer are not eligible for a refund.
  • Special order items and custom-made products may not be eligible for a refund, but exceptions may be made at our discretion.
  • Shipping and handling fees are non-refundable.

5. Cancellations:

  • If you wish to cancel your order and request a refund, please contact us as soon as possible. If your order has not been shipped, we will cancel the order and initiate a refund.

6. Contact Information:

If you have any questions about our Refund Policy or need assistance with a refund request, please contact us at:

[Company Name: First Auto Shop] [Address: [united state]] [Phone: [+1 (405) 283 2648]] [Email: [info@firstautoshop.com]]

We aim to provide excellent customer service and resolve any issues promptly. Your satisfaction is important to us, and we appreciate your business.

Please note: This Refund Policy is subject to change without prior notice. Any revisions to this policy will be posted on our website.